Grouped stops let a driver handle several stops as one at the roadside: completing the first stop of a group completes its grouped siblings with it. Two refinements to the grouping rules now make that behaviour both safer and more flexible — a group only takes effect when its stops are genuinely at the same destination, and differing custom content no longer splits a group.

Groups only apply at the same destination

A group now only takes effect when the grouped stops are actually at the same place — either created from the same place, or sharing the same location-derived destination_key. Stops at different locations no longer complete together just because they carry the same group value.

This protects against a reused group string accidentally tying together stops that have nothing to do with each other — especially valuable now that groups can be assigned automatically for stops created from places, or managed in bulk through Bulk Update Stop’s Groups.

Differing content no longer splits a group

Previously, stops would only group when their custom content was identical, which forced integrations to mirror the same content onto every stop of a group. That rule is gone: grouped stops now complete together regardless of their individual content.

We are currently reworking the active tour display in the driver apps, and as part of that work grouped stops will be presented as one unit — with the stops’ custom content merged into a single deduplicated view. This driver app support is rolling out over the coming weeks.

If you maintain a customization or automation that copies content across grouped stops purely to keep them groupable, you can retire it once the updated driver apps have rolled out to your fleet — each stop then keeps its own content, and the platform takes care of the combined display.

Where to find the full ruleset

The complete set of grouping rules is now documented in one shared block, rendered directly on the endpoints where it matters: Complete stop, Fail stop, Bulk Update Stop’s Groups, Create a Booking, Insert custom stop into existing tour, Insert custom stop into existing booking and Update Stop Properties.