booking.in_progress now fires when dispatching into en route tours

February 4, 2026

We have enhanced the booking.in_progress webhook to fire not only when a tour initially transitions to en_route, but also when bookings are dispatched into a tour that is already in progress via the DispatchStopsIntoExistingTour endpoint.

post /api/hailing/tours/{tour_id}/stops/insert
Dispatch or move stops into existing tour
Webhook booking.in_progress
Published when a tour that the booking's stops are dispatched to is started. Beware that in rare cases, the driver_location may be unavailable and therefore null.


This ensures that integrations relying on this webhook receive consistent notifications for all bookings, regardless of whether they were part of the tour from the start or were added mid-route.

Related announcements

You can find more announcements related to this feature set in these articles