Easier integration of Places with external systems

October 29, 2025

We have introduced an optional external_id attribute on places. This gives you additional capabilities in synchronizing another, leading system with the booking and places data in MotionTools.

When creating a place, you can now pass an optional external_id string. You would normally set this to the ID of that location in your source system.


In contrast to other, location-specific attributes that require to fork a place instead of updating in place to avoid impacting historical transactional data, you can update the external_id in place (and also via Fork)


The external_id becomes indexed by our search index so you can search by it, and you can also use it as a filter on the list endpoint.


This functionality becomes particularily useful if you combine it with the newly extended corresponding external_id functionality when creating bookings.

When you create a booking, you can pass an external_id alongside each stop’s attributes. When given, we will look up the most recently created, non-archived place that belongs to the same customer and assign that to the stop.

When such a place does not yet exist, we will automatically create it instead using the address data given, and on the next booking creation it will be re-used as described above.

Please note that we do not update a previously created, matching place. If you want to update the location address data of a place, in our system that is handled as a new place via the fork mechanism, to keep historical transactional records correct.

You have three options if you want to ensure changed location data get propagated into a place:

Any of these will trigger a new place to be created on the next booking creation event based on the location data given on the stop at the time. You can also omit latitude & longitude if you want to utilize our Geocoding features when you do not have GPS coordinates for your location in your system.


We will also soon add equivalent functionality to the endpoints for adding individual stops into existing bookings and tours: