Assigning drivers to specific service areas

August 27, 2025

We have introduced the ability to assign drivers to specific service areas.

In MotionTools when a driver goes online in the driver app as well as while they update their location while they’re online we constantly check their location against the service areas defined for the corresponding tenant.

When the driver moves between service areas we will assign them to the new area automatically. This leads to them showing up in the operations page of a service area in our dashboard as well as giving them the ability to see pickable and scheduled tours for the corresponding service areas.

We have now introduced the ability to assign drivers to one or more specific service areas. If a driver is assigned like this we won’t change their service area in the way described above anymore if the service area matching their current location is not assigned to them.

When a driver is not assigned to any specific service areas, the behaviour remains as it was before - a driver can enter any service area available on the tenant.

The corresponding API endpoints for managing assigned driver service areas that were introduced are:


The feature will soon also be available on our admin dashboard.