We’re excited to announce significant improvements to our vehicle type profile system, giving you more granular control over route calculations and estimates based on your actual fleet composition.

What’s new

Previously, our platform used a single, global vehicle type profile per tenant for all route calculations, regardless of the actual vehicle being used. This meant that whether your driver was using a bike, car, or truck, the system would calculate routes and estimates using the same parameters.

Now, you can configure unique vehicle type profiles for each vehicle capability value, enabling more accurate and realistic route planning that reflects the true capabilities and constraints of different vehicle types.

Why This Matters

Different vehicles have vastly different operational characteristics:

• Bikes can take shortcuts through parks and bike lanes but move slower on longer routes
• Cars balance speed and accessibility across most road types
• Trucks can require specific routes that accommodate size and weight restrictions

With vehicle-specific profiles, your route estimates and statistics will now accurately reflect these differences, leading to:

• More realistic delivery time estimates
• Improved customer expectations and satisfaction

How It Works

Configure Vehicle-Specific Profiles

You can now assign distinct vehicle type profiles to each vehicle capability value through our admin APIs:

Automatic Profile Assignment

When drivers go online in the driver app and select a vehicle capability the system automatically assigns the corresponding vehicle type profile to their account. This ensures that all subsequent tour calculations use the appropriate profile for their specific vehicle and means that estimated distances and times of arrival can change once a driver starts a tour if their vehicle type profile differs from the one requested on the tour.

Enhanced Route Calculations

The improved system now uses vehicle-specific profiles for:

• Arrival time estimates
• Tour statistics

Getting Started

If you’re already using our capability system with vehicle types, these improvements are automatically available. Simply configure vehicle type profiles for your existing vehicle capability values to start seeing more accurate route calculations.

For new implementations, the vehicle_type capability we create by default for new tenants will serve as your starting point for vehicle-specific configuration, and already comes with pre-configured vehicle_type_profile defaults.

Need help setting up vehicle type profiles for your fleet? Contact our support team or check out our API documentation for detailed implementation guidance.