Collecting packages from a hub

April 10, 2025

We have introduced a new package flow for picking them up from a hub, skipping delivery via a tour.

If you offer self-pickup of packages at one of your hubs you can now facilitate this process through our packages product.

You can initiate the flow on packages that are at_hub or scheduled_for_delivery by triggering the corresponding request_collection transition:


An eligible package can then be marked as collected using the corresponding endpoint:


Our driver apps were updated accordingly, allowing to utilize this new feature from the package scanner.