We have introduced an extension for providing a custom sorting algorithm to determine the order pickable tours appear in on the driver app.

When chosen we provide the following variables for the custom algorithm:

• scheduled_in_seconds - How many seconds from now the tour is scheduled
• driver_distance_meters - How far away the viewing driver is from the first stop location
• tour_distance_meters - How long the estimated tour is in meters

Using these variables in the custom sorting algorithm can help optimize your operational efficiency significantly by increasing the likeliness drivers that pick a tour are close to the first stop, prioritize longer tours or those that are late, or any combination of these, depending on your operational requirements and optimization targets.

This feature is available as a paid extension via our customer success team - please reach out to us in case you are interested.

The configuration of the custom sorting algorithm itself can only be changed via our customer success team at this time upon your request, however once enabled you can switch it’s usage off and on using the corresponding driver experience admin API or in our web dashboard.